Terms and Conditions
Last updated: 4th July 2026
1. Introduction
These terms and conditions (“Terms”) govern your use of our website and its content (the “Site”). By using the Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Site.
Site address: www.OrcaSocial.co.uk
2. Who we are
The Site is operated by Orca Social Limited (“Orca Social”, “we”, “us” or “our”), a performance-led influencer marketing agency. We are a company registered in England and Wales under company number 17315873.
Registered office: 37 Church Brow, Bolton Le Sands, Carnforth, Lancashire, United Kingdom, LA5 8DY
Email: hello@orcasocial.co.uk
3. Other terms that may apply to you
These Terms refer to the following additional terms, which also apply to your use of the Site:
Our Privacy Policy, which sets out how we process personal data collected through the Site and in the course of our business.
Our Cookie Policy (or the cookies section of our Privacy Policy), which sets out information about the cookies used on the Site.
These Terms apply to the use of the Site only. Any services we provide to brands or creators are governed by separate written agreements. Nothing on the Site constitutes an offer by us to provide services, and no contract for services is formed through the Site.
4. Changes to these Terms and to the Site
We may amend these Terms from time to time. Every time you wish to use the Site, please check these Terms to ensure you understand the terms that apply at that time.
We may update and change the Site from time to time to reflect changes to our services, our users' needs and our business priorities. We do not guarantee that the Site, or any content on it, will always be available or uninterrupted, and we may suspend, withdraw or restrict the availability of all or any part of the Site for business or operational reasons.
5. Use of the Site
The Site is directed at businesses and professional content creators in the United Kingdom. We do not represent that content available on or through the Site is appropriate for use or available in other locations.
You are responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.
You may use the Site only for lawful purposes. You must not:
use the Site in any way that breaches any applicable local, national or international law or regulation;
use the Site in any way that is fraudulent or has any fraudulent or harmful purpose or effect;
knowingly transmit any data or material that contains viruses, trojan horses, worms or any other harmful programs or code;
attempt to gain unauthorised access to the Site, the server on which the Site is stored, or any server, computer or database connected to the Site;
use any automated system (including bots, scrapers or data mining tools) to access, copy or extract content from the Site without our prior written consent; or
reproduce, duplicate, copy or re-sell any part of the Site in contravention of these Terms.
We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
6. Intellectual property rights
We are the owner or the licensee of all intellectual property rights in the Site and in the material published on it, including text, graphics, logos, branding, page layout and design. These works are protected by copyright, trade mark and other intellectual property laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the Site for your personal or internal business reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged. You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.
Content featuring creators we represent (including images, statistics and media kits) is provided for information only and must not be reused, republished or used to contact or contract with those creators other than through us.
7. Information on the Site
The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely, including marketing, commercial, financial or legal advice. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.
Although we make reasonable efforts to keep the information on the Site up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.
Any campaign results, statistics, engagement figures or performance examples shown on the Site are illustrative of past work. Past performance is not a guarantee of future results, and we do not guarantee any particular outcome, reach, engagement or return on investment.
8. Enquiries, applications and quotations
The Site may allow you to submit enquiries, request proposals or apply to join our creator roster. Submitting an enquiry or application does not create any contract between you and us, and does not oblige us to respond, provide services or offer representation.
Any proposal, quotation or indication of pricing we provide is an invitation to discuss terms only and is not binding until a written agreement is signed by both parties.
You are responsible for ensuring that any information you submit to us through the Site is accurate, and that you have the right to share it with us.
9. Linking to the Site and third-party links
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.
Where the Site contains links to other websites and resources provided by third parties (including social media platforms), these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or of any information you may obtain from them. We have no control over the contents of those websites or resources.
10. Our liability
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.
If you are a business user: we exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of (or inability to use) the Site, or your use of or reliance on any content displayed on the Site. In particular, we will not be liable for any loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
If you are a consumer: please note that the Site is intended for business and professional users. If you nonetheless use the Site as a consumer, we only provide the Site for domestic and private use, and we will not be liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity. Nothing in these Terms affects your statutory rights.
11. Viruses
We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Site, and you should use your own virus protection software.
12. How we use your personal data
We will only use your personal data as set out in our Privacy Policy, which is available on the Site.
13. General
If any provision of these Terms is found by a court to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
If we do not insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you.
These Terms are between you and us. No other person has any rights to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999.
14. Governing law and jurisdiction
These Terms, their subject matter and their formation are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Site, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts.
15. Contact us
If you have any questions about these Terms or the Site, please contact us:
Email: hello@orcasocial.co.uk
Post: Orca Social Limited, 37 Church Brow, Bolton Le Sands, Carnforth, Lancashire, United Kingdom, LA5 8DY